Store Communication Coördinator

Employee Store Communications:

Are you looking for a fun and dynamic job in communication? As a Store Communications employee you take care of all communication from our international head office to more than 3500 stores in 15 different countries. An international job with plenty of room for development and growth! Are you ready for Action?

This is your day-to-day activities:

It is all about our stores at Action. 

As a Store Communications co-ordinator you are an important link between the international headquarters and our stores. Your key purpose is to provide stores with high quality, simple and clear information by critically reviewing and assessing communications with the rest of the business. 

You will engage with other departments to compile, review and assess communications daily, therefore increasing your knowledge and understanding of the end-to-end business processes. On a weekly basis you will share operational, policy, logistics, IT, marketing and project information with stores, regional & general management. 

You are also involved in writing & reviewing procedures, working on translations and managing the company’s intranet (Anet). You will need to participate in projects (or lead in the case of store communication specific project), being a subject matter on store communication & change communication. 

Meet your team

You will join the Store Operations department, which covers a vast array of disciplines and different functions. The department develops, implements and monitors all key processes within stores through:

• Planning and allocating tasks – Store Management team
• Allocating & monitoring labour for activities – Productivity team
• Dictating stock management activities – Stock Control team
• Ensuring stores have all the consumables they require, have organizational information they require and know how to sustainably deal with waste – Store Support team
• Dictating cash management and checkout activities – Checkout & Payment team
• Plan and co-ordinate project implementation in stores – Project team
• Call centre to support stores and ensure they have a prioritsed line – Action Service desk
• Monitor the execution quality of processes, ensure new joiners are onboarded and ensuring fraud is prevented – Store Control
• Ensure new stores are opened and Action expansion strategy is maintained – Setup team
• Ensure that all communications is funneled in a standard approach and that all information and applications the stores require to perform their tasks is managed well – Store Communication

This makes it a very attractive team to be part of as there is a lot of collaboration, learning opportunities and never a dull moment! 

The store operations department is a vital link between the organization and stores, so all activity from all other departments flow through it, this provides additional opportunity to get an end-to-end view of how a multinational corporation operates.

Do you want to be jointly responsible for optimal shopping processes in more than 2.700 stores throughout Europe? Then come and join our team!

This is you:

As a Store Communications coordinator you know how to communicate complex language in a simple and clear manner with your strong communication skills. You also like a dynamic environment where no two days are the same. You are independent, you like to tackle things, and you feel at home in an international environment.

• Writing or editing texts is right up your alley. You enjoy making complex information clear and easy to understand.
• A bachelor’s degree in Communication, Business Administration, Languages, Information Management, Organizational Studies, or a related field is desired.
• 1–3 years of relevant work experience in communication, content creation, coordination, retail, or a similar role. Experience in a store or retail environment is a strong advantage.
• A strong command of English both written and verbal is essential. Dutch is highly preferred. As we operate across multiple countries, speaking additional languages from the 15 countries in which our stores are located is a strong advantage.

What we offer

• 24 paid vacation days (based on 38 hours per week) Travel allowance
• 15% staff discount on Action products
• Extensive range of courses and training at our own Action Academy Flexible working hours
• A job at a dynamic, international organization with plenty of room to grow

How we contribute to society

As a retailer with millions of enthusiastic customers, we take our responsibility for people and the environment.

That is why we invest in solutions that reduce the impact on the environment and ensure better production conditions in the countries where we operate and manufacture. Click here to read more information.

Interested?

Are you ready to take Action? Apply now! Curious what’s next?

1. Our recruiter will review your application and will get back to you asap.
2. We’ll invite you for a first job interview.