Regulatory affairs manager- New Countries

Introduction 

We are looking for a New Countries Regulatory affairs manager based in the Netherlands to join our Quality and Sustainability team. 

The Quality, Compliance & Sustainability department is responsible for product quality performance, product specification, product compliance, Action Social Responsibility and sustainable sourcing ensuring that product performs to Actions standards and its country of operations legal legislation.  

This is your daily actions:

The New Countries Regulatory Affairs Manager’s key responsibility is providing concise, commercially aligned advice on existing and new regulation and other issues related to product and brand compliance across all 14 product categories for the upcoming new countries. Reporting to the International Regulatory Affairs Manager, the role has a strong regulatory focus and requires the role holder to have the ability to translate legal requirement to clear commercial advice to all internal stakeholders. It involves a high degree of flexibility working with stakeholders at all levels from internal functions, external subject matter experts, government organisations and product related authorities in markets to provide direct advice or second line of defence support on product regulatory issues.  

This is a  key role linking the overall European Action strategy and the country specific requirements and collaborative approach to compliance of the Buying, Compliance and Product Technology teams at the Head office and the Management team of the country to ensure Action complies to mandatory requirements regardless of sourcing route. 

In summary, on a daily basis you will be contributing and leading: Processes & Procedures; Professional Development; Quality & Control; Systems & Reporting.  

Meet your team

Commerce consists of the Commercial Operations and Commercial Development departments. Commercial Operations ensures that our buying activities are processed properly, and all data is accurately fed into our systems. These activities are vital in managing our operations, since our logistic, digital and marketing activities depend on it. Commercial Development safeguards our store format and is focused on optimising the way in which we get the customer to find our products in our stores. This involves analysing the format and layout of our stores, shelf layout, determining what items are promoted as well as monitoring the competitiveness of our pricing. Do you want to benefit from the opportunities offered by a commercial winner in the dynamic retail industry? Take Action!   

This is you

• Ability to prioritize and agility to shift priorities daily with a solid sense of urgency. Experience in regulatory matters related to legal product compliance.   
• Awareness in the field of product safety & legislation, risk analysis, and prevention.  
• Able to analyze data (KPI’s, customer feedback, sales) to shape future strategy.  
• Always willing to keep learning: Action, like many other retailers are subject to constantly changing legislation, so staying on top of things is vital. 
• Ability to work across multiple sourcing models (import, private label, direct) and cultures.  
• Able to manage forward thinking for newness and project delivery.  
• Educational level at Academic degree to relevant product/legal/ISO level.  
• Has a minimum of 7 years’ experience in similar position. 
• Computer literate, MS Office, PLM experience.  
• Fluent in English is essential. French and/or German would be advantageous.  

What we offer

Quite a lot! From our vibrant home base in the Netherlands, you will have an impact across Europe. We currently operate more than 3,300 stores in 15 countries, bringing millions of smiles to our customers—and we have big growth ambitions, for Action and for you. 
 
Our growth means you can continue to take new steps. Whether it’s an innovation project or developing new skills, you can grow without limits as a professional. All within a culture where our shared values are truly lived: customer focus, teamwork, simplicity, discipline, cost awareness, and respect. 
 
You can also count on: 

• A competitive salary based on a 38-hour workweek 
• 24 vacation days with the option to purchase 5 additional days 
• 15% employee discount on purchases at Action 
• A solid pension plan, collective health insurance, and a company car or mobility allowance (Zwaagdijk-Oost is reachable within 30 minutes from Amsterdam without traffic jams) 

How we contribute to society

If you only know Action from the stores, a whole new world will open up when you join us. Behind the scenes, we are working hard to make a positive impact on society and the environment. 
 
For example: 
 
We sponsor more than 2,500 children worldwide growing up in SOS Children’s Villages. Our team reflects the diversity of our customers, with over 125 nationalities. All our private-label chocolate is Fairtrade certified. 100% of our cotton is sourced as “Better Cotton”. All our trucks run on biofuel, and electric trucks supply stores in the Netherlands and German. All stores use LED lighting, and gas connections are being replaced with electric heating. And there’s much more—join our team to discover it yourself. 
 

Interested?

We are proud to be an inclusive employer and warmly invite everyone who recognizes themselves in this vacancy to apply. So take action and apply now! 
 

What happens next 

1. Response to your application within 14 days (usually sooner) 
2. First interview with the hiring manager and a colleague 
3. Online assessment to get to know you better 
4. Second interview, including your recruiter 
5. Welcome to Action 

Throughout the process, your recruiter will be your main point of contact and available for any questions. 
 
Integrity is very important to us. A pre-employment screening is part of the process for this vacancy. Ask your recruiter for more information.